Case Achievement: Transforming Safety at Skyline Apartments, Syracuse
Following the tragic loss of 93-year-old Connie Tuori, the Skyline Apartments in Syracuse became the focus of widespread concern about resident safety and building security. In response, Alpha Security Bureau was brought in to lead a full-scale security transformation.
Our Role
Alpha Security Bureau was selected as the official 24/7 security provider for Skyline Apartments, tasked with restoring safety, order, and resident trust within the complex. Our mission was clear: implement immediate and visible security upgrades while fostering a long-term culture of safety.
Key Security Enhancements Implemented by Alpha Security Bureau
24/7 On-Site Security Team We deployed trained security professionals around the clock to monitor all access points, patrol common areas, and deter unauthorized activity.
Controlled Access System Residents now use secure key fobs for entry, ensuring that only authorized individuals can access the premises.
Visitor Identification Protocols All guests are required to show valid ID upon arrival, which is scanned into a digital logging system. Entry is only permitted after confirmation by the corresponding resident.
Impactful Results
Police Activity Decrease Within just two weeks of our deployment, police call volume dropped from 31 incidents to just 11—reflecting a direct correlation between Alpha Security’s presence and enhanced order.
Tenant Sentiment Residents reported a noticeable difference in the environment—highlighting a quieter atmosphere, cleaner hallways, and an overall sense of renewed safety.
Cleaner Common Areas Our collaboration with building management contributed to improved cleanliness, including the placement of new trash receptacles throughout the complex.
Ongoing Commitment
While challenges such as unresolved code violations and infrastructure repairs (e.g., a broken elevator) are being addressed by property management, Alpha Security Bureau continues to serve as a stabilizing force. We actively support efforts to meet compliance standards and provide security reporting to assist in future legal and municipal reviews.
Community Impact & Recognition
Alpha Security Bureau’s efforts at Skyline have been acknowledged as a critical component in the building’s ongoing turnaround. As reported by CNY Central, the revitalization is seen by many as a model for how professional security can contribute to urban housing reform.
“Security is not just about presence—it’s about performance, partnership, and protecting peace of mind. At Skyline, we’re proud to be making that vision real.” — Alpha Security Bureau
Achievement Highlight: Alpha Security Bureau Leads to Reduced Police Reliance at Skyline Apartments
In a pivotal shift toward sustainable security solutions, the Onondaga County Sheriff’s Department and Syracuse Police Department have significantly scaled back patrols at Skyline Apartments—marking a turning point driven by Alpha Security Bureau’s proven performance.
Background
Following concerns over ongoing safety issues at Skyline Apartments, the property management team at Green National brought in Alpha Security Bureau to establish a 24/7 on-site security presence. This move has not only restored a sense of safety among residents, but also led to tangible reductions in law enforcement demand.
Read full article: 🔗 CNY Central – Police cutting back patrols at Skyline Apartments
Key Outcomes Driven by Alpha Security Bureau
Scaled-Down Police Patrols
Syracuse Police reduced patrols from 7 days per week to 4 days starting April 5.
The Onondaga County Sheriff’s Office is ceasing all patrols by May 1, citing confidence in private security coverage.
Major Reduction in Police Calls
In the first week of Alpha’s presence, there were 31 police calls.
By the second week, calls dropped to 17, indicating an immediate improvement in onsite conflict resolution and deterrence.
According to senior community manager Nate Hughes, there has been an overall 44% reduction in calls for police service since Alpha’s deployment.
Positive Resident Sentiment
Residents report feeling safer and more secure.
Community confidence in building conditions is gradually being restored.
Public Sector Endorsement & Oversight
Mayor’s Oversight Commitment
Syracuse Mayor Ben Walsh acknowledged the need to continue monitoring Alpha Security’s performance, reinforcing that private security must remain accountable to both management and the community.
Strategic Readiness
Police Chief Kenton Buckner maintains the authority to reintroduce law enforcement presence if needed, creating a layered safety strategy built on trust and verification.
Conclusion: A Model of Effective Private Security
The Skyline Apartments case represents a model of public-private partnership in urban safety management. Alpha Security Bureau’s presence has delivered measurable improvements in security, reduced public resource strain, and established a safer, more livable environment for residents.
“Effective private security isn’t just about presence—it’s about measurable impact. At Skyline, our results speak for themselves.” — Alpha Security Bureau
